We are looking for an enthusiastic and motivated person to join the Application Support ICT Team within Birmingham and Solihull Mental Health NHS Foundation Trust.
Application Support provides second line support across a variety of NHS systems to a workforce of circa 4,000. Excellent customer service and communication skills and the ability to swiftly resolve problems effectively are essential. We assist in the daily running of clinical applications from prescribing and medicines administration to medical records and clinic management.
The successful applicants will be responsible for several ever-changing projects including system upgrades, software rollouts, floor walking and regularly performing extensive audits. Experience of using Microsoft packages to an advanced level is essential.
Demanding, exciting, and rewarding, you will be working with a friendly, sociable team of 7 highly skilled individuals. We welcome applications from newly qualified ICT professionals and those that may currently work in a service desk or similar role, experience of working within an NHS environment is preferred.
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Further details / informal visits contact
Stuart Newnham (Senior Application Support Technician) - 07985 883505
Gareth Cumella (Senior Application Support Technician) - 07985 882091